Complyance is Officially Listed as a UAE Pre-Approved Accredited Service Provider
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Complyance Platform: UAE End-User Guidebook

A complete walkthrough of the Complyance UAE workspace: dashboard, documents, reports, onboarding, masters, credits, developer tools and AI features.

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Complyance Platform: UAE End-User Guidebook

Overview

A practical, screen-by-screen walkthrough of the Complyance UAE workspace, written for the people who run it day to day. Whether you process invoices in the portal, build the integration, or own compliance reporting, this guidebook shows you exactly where each task lives.

What's inside:

Invoice Portal: the dashboard, document management, creating and bulk-importing documents, reports, onboarding, masters, credits, sources, notifications, support and settings

Developer Portal: the integration engine, source management, API keys, testbeds and webhooks

AI features: AI Filter for natural-language document search, Create View with AI, AI Reports that turn a plain-language request into a custom report, and the AI Support Assistant for in-product help

Global controls: workspace, environment, country and portal selectors

Who it's for:

Finance and AP/AR teams operating UAE e-invoicing on Complyance, and developer teams integrating their ERP or billing system through the platform.

Why it matters:

UAE mandatory e-invoicing begins phasing from January 2027. Knowing the platform before go-live is the difference between a smooth cutover and a scramble. This guidebook gets your team fluent in the workspace ahead of the deadline.

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Frequently Asked Questions

The Complyance UAE platform connects your ERP, POS or billing system to the UAE Electronic Invoicing System through a single integration. It generates invoices in the FTA-mandated PINT AE format, validates each one against UAE rules before submission, transmits over the Peppol network, and reports to the Federal Tax Authority in near real time. Complyance is an FTA-accredited Accredited Service Provider (ASP) and a Peppol-certified access point, so your ERP does not connect to the FTA directly. The workspace covers documents, reports, onboarding, developer tools and AI features in one place.

You can create a UAE e-invoice three ways: manual entry in the Create Document module, Excel bulk import for batches, or automated submission through the integration engine and SDK. Once an invoice is created, the platform validates it against the PINT AE schema and its 50+ mandatory and conditional fields, then transmits it over Peppol and reports it to the FTA. Failed validations surface specific field-level guidance rather than generic error codes, so you can fix and resend. Under the FTA's framework, accepted invoices are archived for the required five-year retention period.

The platform includes four AI features built into everyday workflows. AI Filter lets you search documents using plain language instead of manual filters. Create View with AI builds a saved document view from a natural-language description. AI Reports turns a plain-language reporting request into a custom report inside the Reports module. The AI Support Assistant answers product questions in context and works alongside a formal ticketing system for issues that need a human. Each feature is designed to cut the manual steps in document handling, reporting and support.

Yes. The Developer Portal gives technical teams an integration engine, developer source management, API keys, testbeds and webhooks. You connect your ERP or billing system once through a single API, and Complyance handles PINT AE generation, validation, Peppol transmission and FTA reporting. Field mapping is automated through the GETS framework, which translates your native invoice data into the exact schema the FTA expects. Testbeds let you validate sample payloads before going live, so you can test the full flow without touching production data.

Complyance reports invoices to the Federal Tax Authority through the UAE's five-corner model. Your invoice moves from your system to Complyance, out through the supplier and buyer Accredited Service Providers over the Peppol network, to the buyer, and in parallel a reporting copy goes to the FTA in near real time. Because Complyance is an FTA-accredited ASP, this reporting leg is handled automatically once an invoice passes validation. You monitor status, success rates and rejections from the platform dashboard rather than tracking submissions manually.

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