How can businesses correct an e-Invoice that has already been validated?

If an e-Invoice has already been validated and the cancellation or rejection window has passed, the business should use the correction method prescribed for the relevant transaction. Depending on the circumstances, this may involve issuing an appropriate credit note, debit note, refund note, or another permitted document rather than editing the original validated record directly.

The correct method depends on the nature of the error and the rules for the document type. Businesses should consult the current Specific Guidelines and retain a clear link between the original invoice and the corrective document.

Key points

• Do not assume a validated e-Invoice can be edited in place.
• Use the cancellation or rejection workflow when it is still available and applicable.
• After that window, follow the prescribed adjustment process.
• Use the appropriate corrective document for the transaction.
• Keep the original invoice and correction records linked.