About the Client
Grandee Marketing is a Malaysian distribution and marketing company managing multi-brand portfolios across consumer and enterprise product categories. The team uses a global ERP, managed through an implementation partner.
- Entity Type: Malaysian Distributor
- Integration Type: Partner-Assisted B2B Integration
- Market: B2B with recurring monthly invoicing and project-based billing
Problem
Global ERP, Local Mandate:
Grandee’s ERP wasn’t equipped to meet Malaysia-specific LHDN e-invoicing schemas, requiring a layer to handle localization without changing the global ERP structure.
Limited Internal Engineering:
The finance team needed a compliance tool that could plug into their existing ERP outputs without disrupting usage.
Detailed Line-Item Invoices:
Grandee’s invoices often include multiple line items, tax-exempt conditions, and specific formatting, requiring precise mapping for validation.
Solution
ERP Mapping Templates:
A predefined mapping layer translated ERP's invoice export structure into LHDN’s JSON schema, handling:
- Tax category and exemption handling
- Supply type tagging
- Buyer and seller TRNs
Error Visibility for Finance:
- Rejection logs visible via dashboard
- Retry queue for failed submissions
- Daily summary reports for audit
Impact
- Live in 3 Weeks
- No Disruption to ERP workflows
- Compliance Handled Outside ERP layer
- Audit Logs and Finance Controls integrated
- Expandable to B2C or Export Compliance in Future
